Company Users
As your company’s Braze account administrator, you may find that you need to manage users on a more granular or case-by-case basis. Braze can help you do that by creating Teams and managing user permissions and company-wide settings.
Section articles
What are the differences among Teams, permission sets, and roles?
You can use Teams, permission sets, and user roles to manage dashboard user access and responsibilities within Braze. Each feature encompasses a different collection of permissions and access-controls.
Key differences
At a high level, each feature has a different scope:
- Permission sets control what dashboard users can do across all workspaces.
- Roles control what dashboard users can do in specific workspaces.
- Teams control the audiences that dashboard users can reach with their messages.
| Feature | What you can do | Scope of access |
|---|---|---|
| Permission sets | Bundle permissions related to specific subject areas or actions (such as for “Developers” and “Marketers”), then apply them to dashboard users who need the same permissions across different workspaces. | Company wide |
| Roles | Bundle individual custom permissions and workspace-access controls (such as “Marketer - Fashion Brands”, where the user has certain permissions associated with their role as a marketer and is limited to the “Fashion Brands” workspaces). Then assign a role to dashboard users to directly grant them the associated permissions and workspace access. Users with this level of access are typically managers in more tightly controlled setups with many brands or regional workspaces in one dashboard. |
Specific workspaces |
| Teams | Limit dashboard user access to resources based on the audience (such as customer base location, language, and custom attributes). Users with this level of access typically are responsible for a specific scope within the brand that they’re working on, such as building language-specific content for a multilingual brand. |
Specific dashboard |
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